Frequently Asked Questions
Do I need a contract to sign up?
No, we offer both month-to-month and 2-year contract plans so you can choose what suits you best.
Can I use my own modem or router?
Absolutely. We offer optional rentals for $1.99/month, but you are free to use your own compatible equipment.
What areas do you service?
Currently, we service Terrace, Prince Rupert, Smithers, and surrounding areas in Northern B.C.
Is there a setup or installation fee?
There is no install fee for 2-year contracts. Month-to-month plans include a $100 setup charge.
What speeds do your plans offer?
Our residential plans start at 75 Mbps and go up to 1.5 Gbps. Business plans reach up to 1.5 Gbps as well with optional static IPs.
What if I can't pay this month?
Totally! And we here at Everyday Computers understand that. We offer something that other companies don't offer: The Paying it Forward Fund.
If you or your family run into financial burden, we will shoulder the cost. We offer a nice way for the community to give back to those who work hard and run into those troubling times.
Every signup, we include something optional called Paying it Forward when people sign up. Think of it as someone paying for your coffee in the morning.
This is totally optional but allows us to give back to the community.
The Paying it Forward Fund is only approved if:
This program again, is totally optional. This fund only covers Everyday Telecommunications, and cannot be transferred over to any other Everyday Computers Inc subsidiaries.
The Paying it Forward Fund is only approved if:
- The person has lost their job due to unfair termination in the last 3 months
- Is suffering through a short-term disability or emergency
This program again, is totally optional. This fund only covers Everyday Telecommunications, and cannot be transferred over to any other Everyday Computers Inc subsidiaries.